Sue Thoms
Director, Client Strategy
As director of customer strategy at m&h, I spearhead a talented team of designers, graphic artists, retouchers and project managers. My main aim is to maintain strong ties with our clients, implementing solutions that are perfectly tailored to their specific needs. Exceeding their expectations is what drives me the most.
With over 25 years of experience in advertising agencies and graphic production, I’ve acquired in-depth expertise in this field, which holds no secrets for me. With more than eight years at m&h, I’m known for my obsessive attention to detail and commitment to a job well done. I face challenges with confidence and determination, and constantly strive to offer an unrivalled level of service.
Sensitive and caring, I maintain harmonious relationships with everyone, both within my team and with our clients. My collaborative and empathetic approach creates a positive and productive working environment, where every project is a shared success.
